Accessibility Statement

DUMO SEGURIDAD, S.L. for digital advancement has undertaken to make its website accessible, in accordance with the Royal Decree 1112/2018 of 7 September on accessibility of public sector websites and applications for mobile devices..

This accessibility statement applies to the website https://dumoseguridad.com/:

COMPLIANCE STATUS

This website is partially compliant with the RD 1112/2018 due to the exceptions and non-conformity of the items listed in the following point.

CONTENT NOT ACCESSIBLE

The content below is not accessible for the following reasons:

  • Non-compliance with RD 1112/2018

There is audiovisual content which does not include audio description or alternative media [Requirement number 1.2.3 Audio description or alternative media] and recorded audio description [Requirement 1.2.5 Audio description (Recorded)].

There may be occasional code editing errors on some web pages. [4.1.1 Processing]

There may be some user interface components that are not labelled correctly. [4.1.2 Name, function, value].

  • Disproportionate burden

Not applicable.

  • The content does not fall within the scope of the applicable legislation.

There may be office files in PDF or other formats published before 20 September 2018 that do not fully comply with all accessibility requirements. However, efforts have been made to ensure that most of them do.

PREPARATION OF THIS ACCESSIBILITY STATEMENT

This statement was prepared on 11 June 2020.

The method used to prepare the declaration was a self-assessment carried out by the agency itself.

The Accessibility Statement has been revised and updated in July 2021.

REMARKS AND CONTACT DETAILS

You can make communications on accessibility requirements (article 10.2.a of RD 1112/2018) such as:

  • report any possible non-compliance by this website
  • transmit other difficulties in accessing the content
  • ask any other questions or make any suggestions for improvement regarding the accessibility of the website

via administracion@dumoseguridad.com on this website or by telephone on (+34) 931272602

You can submit:

  • Complaint regarding compliance with the requirements of RD 1112/2018 or
  • Accessible Information Request relating to:

                    Content that is excluded from the scope of application of RD 1112/2018 as established by Article 3, paragraph 4.

                    Content that is exempt from accessibility requirements because it imposes a disproportionate burden.

In the Request for Accessible Information, the facts, reasons and request must be clearly stated in order to establish that the request is reasonable and legitimate.

Complaints and claims regarding accessible information shall be made through administracion@dumoseguridad.com, and shall be received and dealt with by the Information Systems area of Red.es.

APPLICATION PROCEDURE

If, once a request for accessible information or complaint has been made, the request has been rejected, the person concerned does not agree with the decision taken, or the response does not meet the requirements set out in Article 12.5, the person concerned may initiate a complaint. A complaint may also be lodged if the period of twenty working days has elapsed without a reply having been received.

The complaint can be submitted through the Generic Instance of the Electronic Headquarters of the Ministry of Economic Affairs and Digital Transformation, as well as the other options set out in Law 39/ 2015, of 1 October, on the Common Administrative Procedure of Public Administrations. Complaints will be received and processed by the Subdirectorate General for the Inspection of Services of the Ministry.

OPTIONAL CONTENT

This portal is designed to be able to change the text size and colour, as well as the background of the page using standard browser settings.

If you want to change the font size of the text in the main graphic browsers, use the following menus:

  • Internet Explorer, Mozilla and Firefox: View > Text Size
  • Opera: View > Zoom
  • Safari: View > Make text larger
  • Chrome: Control current page > Text size
  • To change the size of everything on the page:
    • Ctrl + + to zoom in
    • Ctrl + - to decrease it
    • Ctrl + 0 restores original text size
    • If you want to override the stylesheet or change the colour of the text, you can consult the page How to Change Text Size or Colors of the WAI, which can be read in English at How to change the size of text or colours?